IMPROVE RELATIONSHIPS WHI EMPATHY AND GOOD COMMUNIATION IN THE WORKPLACE
IMPROVE RELATIONSHIPS WHI EMPATHY AND GOOD COMMUNIATION IN THE WORKPLACE
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Date
2022
Authors
PATRICIA APARECIDA DE SOUZA
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Abstract
The research is developed in order to determine the level of empathy and its positive
impact on the performance of the workforce in an organisation. The aim of this research study
is to examine the way of improving relationships with empathy and good communication in
the workplace. In this concern, the qualitative data is collected with the help of conducting
interviews and a desktop research method in which the primary and secondary types of data
are included in the research study. The findings of the research study suggested that the
development of an environment of commitment, engagement, and promotion of
communication contributes to increasing the level of empathy and reducing the chances of
conflicts in an organisation.
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APARECIDA DE SOUZA, 2022