THE IMPACT OF ONLINE DISPUTE RESOLUTION ON THE E-COMMERCE RELATIONS BETWEEN CONSUMERS AND TRADERS IN IRELAND

Abstract

This research work was developed on the impact of ODR (Online Dispute Resolution) on ecommerce relationships between consumers and merchants in Ireland. The purpose and objectives developed are adequate enough to highlight the main contexts of this research. The limitations along with the main scope of this specific research study have been explained and demonstrated effectively and the structure of the dissertation is adequate enough to provide a transparent overview of each chapter in an organized manner. The study further describes the resolution of surrogate disputes in the context of marketing between customers and merchants across Ireland. In this sense, the importance of ADR (Alternative Dispute Resolution) and ODR (Online Dispute Resolution) and their different applicable facts are discussed. Furthermore, the meaning of ODR actions and legal contribution are also analyzed in the study.

The chapter 2 mainly deals with the Literature review topic based on online dispute resolution and the e-commerce relations between consumers and traders. Different cases are demonstrated in this part, which focuses dispute process between both these parties and effective strategies also determined for mitigation.

The chapter 3 the analysis for the e-commerce of the virtual dispute and the factors of consumer and traders viewpoint the results highlight the data analysis by the methodologies illustration. In the analysis the methodology represents the research philosophy, the research analysis, and different data collection princess. Additionally, the data collection planning and the entire research time tale are also implemented in the analysis.

The chapter 4 focuses on the findings and analysis of the all the gathered data in the present research.

The chapter 5 The research of the analyses the highlights the different images of e-commerce and the reaction of the concurs and the representation of and the analysis also highlights the issue of the individual viewpoints of the generalization responses of the research survey, therefore the discussion helps to secure the viewpoint of the primary and the quantitative study vans the and significance of the overall study analysis.