THE EFFECTS OF USING MEDIATION TO SOLVE MULTICULTURAL DISPUTES IN THE WORKPLACES IN DUBLIN
THE EFFECTS OF USING MEDIATION TO SOLVE MULTICULTURAL DISPUTES IN THE WORKPLACES IN DUBLIN
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Date
2022
Authors
TIAGO SERGIO CACHOEIRA
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Abstract
As part of the Master's degree program in Dispute Resolution of Independent Colleges in Dublin City,
this material examines and analyses Mediation's role in resolving cross-cultural workplace conflicts
in Irish workplaces. We begin by describing Mediation and how professionals use it and perceive it
daily. A study was conducted to determine whether Dublin-based professionals can prevent disputes
from arising through Mediation. Literature reviews focusing on mediation approaches in various
applications were conducted to develop ideas and theories about this material. This study's primary
research was conducted using an interpretivism philosophy and an inductive method. A monomethod
survey was conducted on a group of professionals to collect qualitative data using a cross-sectional
time horizon and nonprobability sampling. It is clear from the findings of a study on how conflicts
arise between employees from different countries within an organization that Mediation plays a key
role in resolving and preventing conflicts without affecting the synergy between organizations when
it comes to resolving conflicts and preventing them from occurring. Secondary objectives included:
assessing the definition of Mediation and the different styles of Mediation throughout history,
evaluating the benefits of Mediation for resolving cross-cultural conflict at work in Dublin, and
investigating the factors contributing to cross-cultural conflicts. Considering these results, it is evident
that Dublin is populated by a diverse group of professionals whose cultural differences have caused
disputes. Researchers found that these professionals would attend Mediation if encountering conflict
at work.
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CACHOEIRA. 2022