Mediating conflict in the LGBT+ community
Mediating conflict in the LGBT+ community
No Thumbnail Available
Date
2021
Authors
Luciano Rodrigues Pereira Júnior
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
This study investigates the role of mediators in enhancing the effectiveness of Mediation with members of the
LGBT+ community. The purpose of this research is to serve as a guide for mediators by establishing which
practices should be adopted during and before Mediation to increase LGBT+ individuals' confidence in using
this procedure to resolve their conflicts.
Based on an interpretivism philosophy and inductive approach, two surveys were conducted using a mixed
methodology to collect quantitative and qualitative data – one with ten Mediators and another with one hundred
fourteen persons, the majority of whom were LGBT+. The examination of the collected data revealed that
most mediators are confident in their ability to resolve LGBT-related matters. Despite this, half of the sample
believes that all parties participating in mediation would benefit from specially trained mediators.
According to the survey of LGBT+ individuals, virtually all respondents felt that rather than being a certain
age, gender, sexual orientation, or believing in a specific religion, mediators should have a greater
understanding of LGBT+ culture and be empathetic while dealing with their sensitive issues.
It was concluded that mediators' qualifying training should include discussion of LGBT+ issues and the
applicable legislation in order to make the mediation process more inclusive and efficient for them
Description
Thesis
Keywords
Citation
Rodrigues Pereira Júnior, 2021