CONFLICTS BETWEEN LANDLORDS AND TENANTS IN IRELAND AND THEIR MEDIATION

Abstract

Ireland's housing crisis, compounded by the COVID-19 epidemic, is a well-known problem. With the pandemic, the uncomfortable pre-COVID-19 scenario has worsened significantly. Issues between landlords and tenants have become increasingly obvious. The frequency of issues between landlords and renters that are presented to the Residential Tenancies Board is cited by McCrave (2019) as an increasing issue in Ireland (RTB). He claims that between 2015 and 2018, and between 2018 and 2019, the quantity of requests for information and services increased before COVID-19. The main objective of this project is to collect data on the use of alternative dispute resolution approaches in the Irish rental market. In addition, the precise goals and objectives of the research are as follows: 1 - Determine and verify the most common problems between tenants and landlords, knowing whether or not external help was requested to resolve conflicts; 2 - Check how is the use of restorative practices in the rental sector in Dublin, whether it is effective or not; 3 - Identify the number of cases that go through mediation for conflict resolution and how many of these cases are effectively resolved. The 22-question survey was produced using Google Forms and distributed in accordance with the guidelines in the methodology chapter. Over the course of the online survey session, 179 responses from landlords and renters who were included in the rental market and distributed at random were received. The survey results showed that many individuals, particularly in Ireland, encounter housing difficulties and are unaware of the conflict resolution procedures used by the bodies responsible for the organizations. The results of the study's statistics indicate that there is an opportunity to increase public awareness of conflict mediation techniques, making it clear to all rights and duties related to accommodation. There is a noticeable difference in the distribution of information possessed by people who do or do not resort to outside groups for aid in settling conflicts, and it is generally known that both landlords and renters encounter a considerably larger variety of challenges.