CRITICAL REVIEW OF MEDIATION IN CONFLICT RESOLUTION

Abstract

The main objective was to propose a critical review of mediation in conflict resolution focused on immigrants living in Ireland. The aim is to identify possible conflicts between immigrants and natives and how mediation could act on these situations. According to this main objective, the survey measured the respondents' perception of xenophobia in Ireland. It is an analysis of their experiences being immigrants in Ireland. The research methodology used is mixed; there is a qualitative and case study approach in order to achieve the objectives of the research. It is case study with a qualitative exploratory approach for data analysis. A questionnaire had been informed in a sample of immigrants living in Ireland regarding their experiences as immigrants. Open questions about the perception of xenophobia practices were asked in order to meet the research criteria. According to the research it is evident in the frequency of speeches of those who have already suffered insults or injuries from local people. The main reason for prejudice is that immigrants are “stealing jobs”, or that they should not receive help from the government for being immigrants. This research used immigrants living in Ireland as a sample universe according to the characterisation of nationality and time of residence in the characterisation of data. There was no counterpoint between the perception of the same issues with the natives of Ireland. It is possible that there is a distortion between the precepts of the construct created and its relationship with the questionnaire.