How can organizations avoid workplace conflict arising from ethnicity and cultural bias?
How can organizations avoid workplace conflict arising from ethnicity and cultural bias?
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Date
2020
Authors
Daniel Vieira dos Santos
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Abstract
Nowadays, globalization has changed the countries' borders and created a less
complicated labor movement, and these organizations now involve dealing with
individuals from a multitude of cultures and backgrounds. This multicultural workforce
augments Human Resource managers to confront new challenges due to necessary
managerial practices changes. The tendency to increasing diversity and heterogeneity
within an organization is beneficial only when it is managed effectively. My work's
main purpose is to obtain a deeper understanding of cultural diversity in organizations,
people -- would like to bring and retain between employees how to manage such
multicultural organizations. To reach this purpose, I have to explore the advantages and
disadvantages of cultural diversity in organizations. Cultural diversity benefits are
increasing productivity and innovativeness, increasing satisfaction among the
company's clients, and eventually increasing profits. However, the drawbacks are:
difficulties in communication between diverse employees, stereotyping and prejudicing,
and finally discrimination. However, all these minuses can be covered by the critical
idea of gaining diversity. The company obtains heterogeneous individuals in terms of
nationality, backgrounds, experiences, and education but it achieves a decisive
advantage compared to other companies that do possess such skills. In my work, I have
analyzed different methods and techniques that HRM can work this diverse knowledge
to increase an advantageous workplace environment in the organization. I gave my
personal recommendations to the company I work for 'The Yard Food Wine’’, what
they may change in order to obtain a better job execution from its employees.
Simultaneously, I gave recommendations -- to employees that work for a multinational
company. My work's final research was dedicated to the survey analysis, where I have
identified the conflicts that the employees find while employed in a multinational
workplace. The conclusion of my study reveals that diversity implementation can be
accepted in any organization as it is just a question of HRM's willingness with managers
and leaders and the company's goals and objectives.
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Vieira dos Santos, 2020