THE EFFECTIVENESS OF THE WORKPLACE RELATIONS COMMISSION MEDIATION SERVICE IN IRELAND
THE EFFECTIVENESS OF THE WORKPLACE RELATIONS COMMISSION MEDIATION SERVICE IN IRELAND
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Date
2021
Authors
Jesus Alcantar Rodriguez
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Abstract
The following document seeks to describe and evaluate the effectiveness of the mediation
service offered by the independent body in Ireland, known as Workplace relations commission
(WRC). This was performed considering the established legislation that gives structure to the
body and it´s service, as well as the relevant literature in the matter, reports from the WRC and
a conceptualization of “effectiveness”. Utilizing a mixed methodology, compressed by a survey
containing both open and close-end questions, we collected and analysed data regarding the
purported level of effectiveness of the mediation service, according to key players whom by
the nature of their occupation, have experience in the aforementioned. The gathered views of
participants contrasted with the literature, lead to conclude that the WRC mediation service is
seldomly used and that there is a preference for other ADR methods.
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Alcantar Rodriguez, 2021