Management of Conflict and Retention within Irish Third Level Institutions
Management of Conflict and Retention within Irish Third Level Institutions
No Thumbnail Available
Date
2022
Authors
Niamh Halpenny
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
The aim and objective of this research is to explore conflict management systems within
higher education and if the introduction of a conflict management process such as mediation
can impact on retention numbers. I also aim to have a greater understanding as to why
students disengage in higher education and to demonstrate the positive effects learner
engagement can have on an institution. Lastly, I would like my research to make
recommendations around the development and implementation of a national retention and
conflict management strategy for higher education in Ireland. I used secondary research to
develop a clear understanding of how conflict and retention is currently managed within third
level education today. I adopted a qualitative research method, and the primary data was
collected through an online questionnaire. The sample size of the study was 44 ranging from
different higher education institutions in Ireland including private and public colleges in
Ireland. I elected to engage with various institutions to ensure varying perspectives were
reflected and to gather a stronger insight into a variety of strategies used by colleges in
Ireland.
Description
Keywords
Citation
Halpenny, 2022