This study explains the differences between Narcissistic Personality Disorder and Narcissistic
Behaviors, assessing the impact on professionals and people in general when they are able to
distinguish between the two. It also explores the effectiveness of arbitration as a method of dispute
resolution when dealing with a case where one of the parties presents NPD traits.
The research was conducted by epistemology-pragmatism philosophy to give practical information and
possible solutions to adequately deal with the social phenomenon (NPD) with an abductive approach
looking to generate or modify alternatives, with mono-qualitative method through the survey, we
collected answers from 112 participants where almost the sixty percent of the participants answered
“no” when asked if they knew that NPD is a mental condition. The time horizon used was crosssectional since it was a particular timeframe (3rd to 5th March 2020), during this particular period, the
initial quantity of the required participants for this research was reached; finally the data collection was
achieved and analysed.
Arbitration as an adjudicatory method, as concluded in this research, is an effective alternative method
when dealing with parties with NPD. NPD is classified as a high conflict party in ADR´s principles and
practice.